On internal monopolies

Internal monopolies are created when companies decided to centralise services without taking close care of the alignment of incentives.
Internal monopolies, are hard to identify and most managers will have hundreds of explanations and reasons as to why this is a good idea. The reality is that its side effects are hard to measure while at the same time being damaging to the firm.

Talking about work Vs. Doing work

A case for prototyping over theorizing Big room, several people and lots of opinions. There’s coffee, maybe snacks and a presentation is ready to roll.  Someone had the idea to assemble this group to discuss this new project. The issue is: this is the 5th meeting.  No real result to show so far.  So far, the…

The hardest part of Business Strategy

This is called focus. The hardest part is the focus In the past years, it has become commonplace to dismiss strategy work as paperwork combined with hefty presentations. While this is often the case, it is more a symptom than a disease. While it coming up with a sound strategy is something most companies can…

Digitalization: how to handle excess people

Much has been written about the future of work and how humans will be aided or replaced by robots and intelligent algorithms. However, an important point is left out of the discussion: how should you handle the extra people now available? Idle hands are the devil’s workshop No technological revolution has resulted in fewer jobs. If…

Incentives and skin in the game

Suppose you are working in a company where your work is audited from time to time. Your performance perception is directly linked to the amount of issues found in these audits. More issues, worse performance. At the same time your management tells you that you need to be bolder, take more risks, aim higher (and…