If you never thought about the ways you communicate at work chances are high you have being doing it poorly. We all have.
Today I am going to share 4 basic rules for you to become slightly better at communicating.
If you follow these (like a religion!) you will go from terrible to something more acceptable.
Here it goes:
- Start with your conclusion and build up your justification after.
- Be short, concise and to the point at the maximum possible (emails, memos, post its, whatever). See Scott Adam’s guide on writing well.
- Write to the recipient, not to yourself. Take the time to make your message understandable.
- Don’t call for a meeting when an email will do. Don’t write an email when a chat across the aisle will do. Don’t chat across the aisle when silence will do.
And more importantly: it is not ok to leave a voice message asking the person to call you back. Start with the conclusion (rule #1)!
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Ps. Increase your basic knowledge on communication by checking Wiio’s communication laws.
Pps: Please, don’t leave a voice message asking to call you back. Review rule #1.